Toolkit
Delivering Bad News with Mindfulness

Delivering occasional bad news is one of the unpopular yet essential skills/ responsibilities of the leadership and HR executives. Needless to say, being both the bearer and the receiving end can be distressing. To minimise the impact of bad news, workplace mental health awareness can be incorporated with three effective and mindful steps: preparation, delivery and transition.

In this guide, you will learn:

  • Stress management when delivering and receiving bad news
  • What Should I Do and What Should I Know?
  • When, Where and How Should I Do It?
  • What can employers or managers do to provide mental health support?

Summary:

When delivering bad news to employees, preparation, delivery, and transition are key. By being mindful and effective in these steps, you can minimize the impact of bad news and support employee well-being.

Overall, it's important for leaders and HR executives to prioritize mental health in the workplace and provide employees with the tools and resources they need to thrive both professionally and personally, such as stress management techniques, burnout prevention strategies, and mental health education. It's also essential to foster a positive workplace culture that promotes work-life balance, employee engagement, and mental health awareness.

In addition to offering wellness initiatives and mental health benefits, companies can also provide mental health coaching and resilience training to help employees develop the skills they need to manage stress and cope with difficult situations.

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